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 Practical CRM guidance for nonprofit teams, delivered twice a month.
Get CRM Fixes

A clearer path to a CRM your team can trust.

Empowering teamwork in a vibrant office

When data is scattered, reports feel questionable, and staff rely on manual workarounds, it can be difficult to know what to fix first.

Ash CRM Consulting helps nonprofits understand what is getting in the way, make practical improvements, and build CRM foundations their teams can maintain with confidence.

Services

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CRM Foundation Review


For nonprofits that know their CRM is creating frustration but need clarity about what to address first.

$1,500 to $2,500
Fixed fee
Approximately 2 weeks

The review focuses on agreed areas such as:

  • Data quality
  • Workflows and processes
  • Reporting
  • Ownership and documentation
  • Permissions
  • System risks
  • Connections between tools

You receive clear findings and a prioritized roadmap that separates immediate needs from improvements that can happen later.

Not included:
Implementation, large-scale data cleanup, migrations, and integrations are scoped separately.




Stablize

CRM Improvement Project


For nonprofits ready to address approved priorities and make practical improvements to their systems.

$5,000 to $12,000
Per project
Approximately 60 to 90 days

A CRM Improvement Project addresses the priorities identified during a review or discovery process.

Depending on the agreed scope, the project may include:

  • Data cleanup and organization
  • Workflow improvements
  • Reports and dashboards
  • Permission and access improvements
  • CRM configuration
  • Salesforce and HubSpot connections
  • Documentation and staff guidance

Each project includes defined deliverables, responsibilities, assumptions, and a clear timeline. Additional work is discussed and scoped separately rather than added informally.

Sustain

CRM Stewardship Partnership

 For nonprofits that need structured, ongoing support to keep their CRM useful, documented, and aligned with their work.
$1,250 to $2,000
per month


The CRM Stewardship Partnership provides defined monthly capacity for nonprofits that need consistent system guidance and planned support.

Depending on the agreement, stewardship may include:

  • Data governance
  • Reporting support
  • Documentation
  • Staff training and guidance
  • Planned Salesforce administration
  • System reviews
  • Adoption support
  • Prioritized improvements

The partnership is structured around an agreed scope, capacity, and set of priorities. It does not include unlimited requests or major projects.


Final scope, timeline, and investment are confirmed after an initial conversation.


Practical support for the systems behind your mission

Data Quality and Cleanup

Identify duplicate, incomplete, outdated, or inconsistent information and create a more dependable data foundation.

Workflows and Processes

Clarify how work moves across the organization and improve the CRM so it supports real staff responsibilities.

Reporting and Decision Support

Build practical reports and dashboards that help leaders, boards, funders, and staff understand what is happening.

System Connections

Improve how Salesforce, HubSpot, forms, spreadsheets, and related tools manage and exchange information.

Permissions and Governance

Strengthen access, ownership, documentation, and system responsibilities so mission-critical information is appropriately protected.

Adoption and Maintainability

Create clearer structures, documentation, and guidance so staff can use the system with greater consistency and confidence.

What a stronger CRM foundation makes possible

  • More trustworthy data
  • Less time spent chasing information
  • Reporting that supports decisions
  • Fewer manual workarounds
  • Clearer ownership and processes
  • Systems staff can maintain with confidence
  • More capacity for mission-focused work
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